好市多結帳人員有業績壓力嗎? - 好市多
By Blanche
at 2012-03-27T17:00
at 2012-03-27T17:00
Table of Contents
一般我家的好市多會員卡、信用卡等都是我在處理~
昨天他去好市多購物,
結帳的時候結帳小姐一如往常的推銷「信用卡自動轉帳續約」,
我先生也一如往常的拒絕(都會說是太太負責),
結果那個小姐居然跟我先生說:
因為你們的卡片太久沒有辦理扣繳續約,
所以這段期間的消費都不會有金幣回饋。
我那傻傻的先生聽了之後,問結帳小姐怎麼辦,
結帳小姐就說要簽續約單~
但因為我們這張卡到期之後要改使用我先生公司的卡~
我先生老實的跟結帳小姐說,
結果結帳小姐還是要我先生先簽同意自動扣繳續約的單子,
然後要「等卡片到期,再去服務台取消」
說這樣也能全額退年費。
晚上下班回家之後,他拿發票跟單子跟我講這樣的情況,
我當然大怒,馬上打電話去好市多問,
好市多表示只要是刷卡,就一定會有金幣,
跟續不續約沒有關係。
** 而且我家的卡也是我大姑用信用卡續約的 **
我馬上跟好市多抱怨「你們為了要客人續約這樣說謊嗎」,
對方就問了當時替我先生辦理結帳人員的名字,
然後要我拿單子去解除續約,
之後他們有沒有真的對人員「再教育」處理就不知道了....
-------------------------------------------------
題外話,上次我到這間最南部新開的好市多結帳,
我抱著兩歲的兒子,只有買一瓶牛奶,
結帳時因為要付錢,所以先把兒子放再推車裡~
他們的人員就把結完帳的牛奶擺進推車裡,
然後說幫我轉向,
接著就把推車(裡面有我兒子跟牛奶)推到離我大概3公尺遠的地方,
然後馬上又在櫃臺前面補上一台新的推車....
(我那時還在等收據)
我對他們這個行為很不能諒解...
我小孩還在推車上耶....
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Tags:
好市多
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