好市多台南店雖擔心但成功退貨 - 好市多
By Una
at 2014-02-16T19:13
at 2014-02-16T19:13
Table of Contents
話說之前PO了篇台南店退貨很乾脆的心得
但是今天要退的是菲利浦快煮壺小家電還是有點擔心
因為紙盒早就過年大掃除丟掉了
早上還十點一到就馬上打電話去問
話說網路上查電話時發現許多人說很難打進去
但是我是一通就轉客服了,答案是要有紙盒否則要問主管
想說電話裡面講的也不算數,還是帶去現場比較快
結果一到退貨區,東西收了並且要了蓋章的保證書和說明書就退了
只有笑笑的說沒有紙盒退貨的話,他們公司可能要付點錢給廠商
雖然心裡想說這關我什麼事,但人家態度好我也就笑笑而已
前面幾篇討論了很多觀點,個人認為好市多推出這樣的退貨原則
就是代表公司能夠承受這樣的退貨機制
俗話說砍頭生意有人做、賠錢生意沒人做
板上看到有些網友的退貨經驗,店員好像是嫁給好市多老闆當老闆娘一樣
不就領一份薪水,做公司交代的事情嗎
如果太多顧客退貨真的會影響你的福利,我也認為趕快叫主管出來檔
不然客人造規定來退貨就爽快的給客人退
反正又不是退你的錢,何必找罵挨最後還是要找主管出來
廢話半天我還是要讚美一下台南店
退貨態度到目前依然打一百分!!!!!!!
--
美食 電影 旅遊 教育
認真揮霍每一天--我的隨意窩
http://blog.xuite.net/chrisxmen770/wretch
--
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好市多
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at 2014-02-20T03:36
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