好市多airpods序號不一致 - 好市多
By Queena
at 2019-08-12T21:42
at 2019-08-12T21:42
Table of Contents
如題
七月初在中和好市多購入一組二代的airpods
現場提貨時
店員核對了盒子內容物以及充電盒序號
並請我確認後簽名
因為耳型不合
今日攜帶耳機到中和店退貨
先是店員退貨時找序號找大半天
然後其他店員協助核對充電盒序號後
終於完成退貨
BUT
就在剛才店員又打給我
說我今天退貨的耳機
耳機本身的序號跟商品不一致
問我是不是拿錯耳機來退
但我並不知道耳機上也有序號
告知店員提貨時並沒有核對耳機本身的序號
店員表示了解他們會再確認後回電
剛剛中和店經理打來表示他是主管
詢問我是否可能家人間拿錯耳機
因為他們發現耳機序號與商品不一致
一樣回覆並不知道耳機也有序號
且重點是提貨時沒有耳機拿出來核對
但我拿去退貨的就是同一組耳機
主管沒有說這樣退貨有何問題
但是仍然請我注意家中是否有該序號的耳機
若有發現的話再拿去店裡
...
目前不知道我這筆退貨是不是會有問題
但是覺得也是有點誇張
店員提貨時沒有核對
也沒有告知耳機上的序號
退貨時卻核對了耳機上的序號
若是拒絕退貨
買家也無法證明耳機就是原本的耳機
理論上購買airpods應該就是在提貨區
檢查商品,並告知退貨須備的內容
不清楚是否各店都會核對「耳機機身序號」?
但中和店我當時僅有檢查充電盒序號
提貨時也沒有拿起耳機
突然在退貨後被詢問機身序號不一致
覺得有點傻眼
-----
Sent from JPTT on my iPhone
--
Tags:
好市多
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