好了,COSTCO退貨區的告示牌照片有了!! - 好市多
By Candice
at 2010-04-24T04:47
at 2010-04-24T04:47
Table of Contents
有關自購買日起30日內退貨這[中文]告示
已經掛很久
這個我也有疑問,當初我要退燕麥片
1.打電話去中和店,對方很不耐的說要帶收據和發票才能退
2.汐止店說只要帶去退,但要30天內
我去汐止店退,店員還說今天是最後一天可退(第30天)
我前幾天才在Costco.com詢問此事
昨天接到台灣Costoco來電,一個男的說啊不可能啊,我們都是全球同樣規定
我:那為何汐止店店員在我退貨時還指著後面的看版說要購買日起30天內退貨?明明costco
根本不是這樣規定
Costco男:啊這個我們會加強教育
我:你們真的有心在做嗎?不然為何還張貼那樣公告,還放任員工刁難客戶退貨?
總之,經我詢問Costco.com以及後面接到這個Costco男的電話
請大家在退貨時,要求台灣costco將那自購買日起30天內退貨的看版撤回
因為Costco男自己也說"全球costco都遵行同樣的return policy"
http://shop.costco.com/Customer-Service/Returns
Merchandise: We guarantee your satisfaction on every product we sell with
a full refund.
The following must be returned within 90 days of purchase for a refund:
televisions, projectors, computers, cameras, camcorders, iPOD / MP3 players
and cellular phones.
從頭到尾沒有購買日起30天內退貨,如果店員還刁你,請客訴他
最後,我告訴costco男,不要只是打官腔,要的話真的請確實通令台灣各分店
確實遵照這樣的return policy,不要搞那些小動做(用中文寫購買日起30日退貨)
同時,我也說[台灣消費者至少還沒要求你們還得提供以下服務,當消費者未能親臨退貨時:
If you are unable to return your order at one of our warehouses,
please email customer service or call our customer service center at
1-800-955-2292 for assistance.
To expedite the processing of your return, please reference your order number.
因此, 請一起要求台灣COSTCO撤回那購買日起30天內退貨的與COSTCO.COM違背之要求吧
※ 引述《iamdiff (來一盤象棋吧!)》之銘言:
: 標題: [閒聊] 好了,COSTCO退貨區的告示牌照片有了!!
: 時間: Fri Apr 23 23:10:15 2010
:
: http://www.wretch.cc/album/voto123
:
: 告示牌的中文寫:退貨時請您配合下列事項:
:
: 1.請自購買日期30天之內退貨
:
: 2.請保持原包裝完整
:
: 3.請攜帶好市多之收據
:
: 以下是costco網頁有關「認識好市多」的介紹:
: http://www.costco.com.tw/costco.htm
:
: 好市多無條件雙重保證
: 在商品方面:任何您在好市多賣場所購買的商品,除附有原製造廠商的保證書外,並享
: 有好市多全額退款的保證。
: 在會員方面:於會員卡有效期限內的任何時候,您若不滿意,您可以取消會員卡,我們將
: 退還您全額會員費。
:
:
: 請問一下有人要將照片寄給美國總公司嗎?
:
: 問一下為何要求台灣地區的消費者要「配合」在30天之內退貨
:
: 而告示牌卻沒寫若「不配合」的效果?
:
: 在實務上,消費者超過30天退貨都會被刁難,這合乎costco總公司原先退貨的規定嗎?
:
: 而且刁難是說: 服務人員都會先說:您這超過30天了,「不可以退」喔!
:
: 「不可以退」就是不配合30天的效果嗎?
:
: 這違反了好市多網頁的保證了吧!? 玩兩面手法是吧?!
:
: 請台灣地區好市多出來面對!!!!
:
: 為何第一線的服務人員態度差而且欺騙消費者?!
:
: --
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