唉~~~說到這個costco的客服服務態度..... - 大賣場
By George
at 2011-06-25T20:14
at 2011-06-25T20:14
Table of Contents
今天跟媽媽哥哥一起去costco 辦哥哥的副卡轉給我的手續
在過卡之前已經大致了解會員卡辦理需知
以為自己戴證件了居然放證件的小皮夾掉在車上了><
錯是在自己沒錯
我也二話不說就說聲抱歉準備要離開.....
但是!!服務人員給了我一個“浪費我時間”的嘴臉= =
好啦算了算了,是真的浪費人家時間
他要有那種眼神我也不能講甚麼......
但我媽老人家可能以為costco很好講話
拼命的猛找包包跟皮夾裡頭看有甚麼資料就找出來要給小姐看(老人家就是愛凹嘛)
看了我都覺得我媽好可憐在乞求人家 (因為我們大老遠去的)
但我知道不行就是不行所以我也趕快阻止媽媽說不行><
不過那位客服小姐真的態度很不耐煩
我媽努力挖證件時小姐理都不理的就走開 有那種小聲哼~~笑我媽的嘴臉出來
然後去跟旁邊的人笑笑聊天
我當下真的覺得我媽被笑好可憐!!!!!!
是!!千錯萬錯都是我們的錯
但是他的態度也太.......機巴了點吧!!
他們有很忙嗎??真是恰巧我們後面沒人 旁邊也都有人員服務中
他還可以走去旁邊聊天 ><更別說我們之前也沒看她在忙
當時會找上那位就是看她沒事做才去牠那個櫃台
牠那態度真的是= =
講那麼多~結論就是
大賣場不會管服務態度
反正最後退卡不來消費就不要來啊
我costco賺那麼多
也不差你這個客人啦
找主管客訴也沒用啦
客訴完主管也都在背後幹譙你
高興你就買不高興就滾啦~~
那位COSTCO服務我們的小姐如果他的媽媽也被這樣對待他做何感想......
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