反推翔の飛行屋美國代購 以買家名義發文 - 網店

By Ursula
at 2017-11-17T22:50
at 2017-11-17T22:50
Table of Contents
代購針對此事發的回應文:
#1Q3xylZN (e-seller)
*商品/店家名稱:翔の飛行屋美國代買
*購買連結:http://usbuyforyou.blogspot.com/
*相關佐證:
https://imgur.com/SYKaTB1
https://imgur.com/ae64p4s
https://imgur.com/5zQIpRF
*事發經過:
這家美國代購評價似乎不錯,
我也是看不少人推薦而決定用用看,
沒想到第一次託買就發生爭議。
寫反推文動機有兩個:
1.收到的代購眼影有碎裂
而我懷疑是因為店到店寄送時,代購包裝太草率所造成的。
2.(這其實才是重點)
代購以買家(我)的語氣在ES板發問這件事,而且完全沒有事先知會我。
我覺得2這個行為相當誇張,
以下正文先講2,
後面再補上代購商品碎裂跟外殼凹陷的問題
-----正文-----
我在十月底請代購買了兩個Lorac彩妝盤
前幾天收到後發現眼影盤顏色碎裂
外殼也弄得亂七八糟
https://imgur.com/DjxZTyp
另一個修容盤則是盒子明顯凹陷
https://imgur.com/R1sx7po
https://imgur.com/wFm2fZn
立刻反映給代購,
但代購的回應一律是沒有疏失、無法負責。
雖然知道國際代買的風險,
但箱子裡緩衝包材我認為實在稱不上嚴謹,
(這部分後面再附上信件截圖跟照片)
在數次信件往來都無共識後,
我告知想po上es板跟板友討論,
並會把代購資訊跟網址塗掉。
(這封信是11/16 17:33寄出)
一小時後(18:24)收到代購回信,
信中只簡短說要我提供資料給店到店客服申請理賠...
(雖然想也知道物流方不會管...)
沒有回應我說要po上ptt的事,
我也想說那就先跟客服申訴看看吧,至此都還沒要po文
沒想到我逛es板時無意間發現代購竟然在17:53時
假裝自己是買家、
po了一篇「收到眼影盤破碎但是代購要我聯絡全家」的發問文
看到時太過傻眼跟生氣因此直接噓文,
賣家發現後光速刪除
我真的太衝動,一時沒想清楚就讓他自刪
應該先存證告知板主之類的...
頁庫存檔如下:
https://goo.gl/TAJJvT
文章截圖:
https://imgur.com/SYKaTB1
https://imgur.com/ae64p4s
https://imgur.com/5zQIpRF
裡面有很多句是直接從我e-mail裡複製來的,
看到自己的語氣跟文字被代購直接拿來用真的超噁心超不受尊重,
我在打算po文時直接告知代購,
而他收到信不是先跟我討論而是先上網裝買家po文?
他秒刪後我寄信問他po文是什麼意思,
他的回應如下:
https://imgur.com/bXFEX3G
即便他說內文沒有偏頗賣家,
我還是完全無法接受,
es板是屬於買家的空間,
板友們在推文拍拍或給意見時也有權利知道原po是誰吧?
在他刪文前有五位板友推文,
他們是推給賣家看的嗎?
況且「只有買家可以在es板貼文」
這條板規的意思又不是賣家用買家口吻就可以發文= =
也許有板友看完他的文沒有偏頗賣家
而覺得我大驚小怪,
但對我而言
不通知我就將我個人提供給他的照片和文字po上網,
讓我極度不舒服,
才會決定寫反推文
提供給跟我一樣對這種行為相當感冒的板友挑選美國代購時的參考,
遇到爭議是這樣在處理的代購,
我絕對不會再使用第二次。
-----------
關於商品的包裝方式,
https://imgur.com/1AV7fHU
雖然代購在商品長邊各塞了一些雜誌紙緩衝,
但短邊只有一層,真的只有一層氣泡紙,
(照片左邊的氣泡紙紙是翹起來而不是疊很多層的狀態)
箱子的長度和眼影盤的長度太過相近,
左右兩側很難再塞什麼緩衝材料。
至於上下兩側,
更是只拿兩張雜誌紙覆蓋起來,
毫無保護能力可言。
代購在信中說化妝品會「特別用泡棉包起來」
https://imgur.com/Anl1DkE
這張截圖來自代購提供的打包影片
這張氣泡紙,就是用來包這兩個彩妝盤的全部的量
從截圖來看
的確是只能把彩妝盤完整包一遍的大小吧
這個量我無法認為他們有特別慎重在處理易碎的眼影
拆封時兩個彩妝盤之間只有一層氣泡紙,
所以整個紙箱的包裝狀況如下:
------------箱頂------------
-__________雜誌紙__________-
-__~~~~~~~~氣泡紙~~~~~~~~__-
-__~ 眼影盤 ~__-
-__~~~~~~~~氣泡紙~~~~~~~~__-
-__~ 修容盤 ~__-
-__~~~~~~~~氣泡紙~~~~~~~~__-
-__________雜誌紙__________-
------------箱底------------
這種情況下,
我不覺得我懷疑代購導致修容盤上的凹痕是無理取鬧。
而代購從頭到尾就是堅持
我沒有付一件商品5美金的檢查費用,
他們不會幫忙打開拍照檢查,
因此一切瑕疵只能由我付國際運費去退換。
我沒付檢查費用
不代表我接受國內運送是用這樣的包裝方式...
不多付那10美金給他,
國際段或許還能期待Lorac官方出貨會好好包裝
結果國內代購這樣包商品,
碎了還可以推給買家沒買保險......
總而言之,
我覺得這家只適合有買檢查費的習慣的買家,
以及不介意代購上網幫忙發言的買家使用,
我就是硬生生踩了一次雷
以下附上跟代購的信件內容
https://imgur.com/T7TXGkg
https://imgur.com/6PCTHsG
https://imgur.com/qJ1F0Oe
https://imgur.com/N6dGwlf
https://imgur.com/NDdUlLH
https://imgur.com/JIeEuPO
https://imgur.com/TgseOp7
在這封提到想po文:
https://imgur.com/VqVWfWi
代購po完文回我的信:
https://imgur.com/We9nIrQ
https://imgur.com/o0ovNkz
p.s.
我真的有寄信給店到店物流申請賠償
想當然是被拒絕了...
--
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at 2019-02-15T10:04
at 2019-02-15T10:04

By Wallis
at 2019-02-19T03:22
at 2019-02-19T03:22

By Dinah
at 2019-02-23T05:29
at 2019-02-23T05:29

By Audriana
at 2019-02-25T15:26
at 2019-02-25T15:26

By Vanessa
at 2019-02-26T15:57
at 2019-02-26T15:57

By Sandy
at 2019-02-27T13:23
at 2019-02-27T13:23

By Carolina Franco
at 2019-03-03T19:36
at 2019-03-03T19:36

By Ingrid
at 2019-03-07T12:54
at 2019-03-07T12:54

By Franklin
at 2019-03-10T03:39
at 2019-03-10T03:39

By Ophelia
at 2019-03-13T21:39
at 2019-03-13T21:39

By Rachel
at 2019-03-14T21:05
at 2019-03-14T21:05

By Tristan Cohan
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By William
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at 2019-03-24T02:18

By Olive
at 2019-03-26T01:10
at 2019-03-26T01:10

By Tracy
at 2019-03-27T20:23
at 2019-03-27T20:23
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