全聯常常標錯價耶 - 全聯
By Elizabeth
at 2021-08-23T22:41
at 2021-08-23T22:41
Table of Contents
不確定其他人的消費流程狀態與細節
但結帳時我每次遇到標價低而帳單賣價高
最終我都是用低價購買
一開始櫃台人員直接請另外工作人員前往櫃位確認標價低
因我依舊維持購買意願
不曾主動表達不購買
或者
經櫃台人員詢問購買意願
我堅持購買
那麼
櫃台人員都是直接用低價結帳
我上述的要件是必要且充分
一旦我表明不購買
或著
標價低但我不是結帳狀態
我有時單純於櫃位前走道問工作人員
似乎旁邊商品標價錯誤因為型錄有價格能比較
我就無法低價購買
以上的購物經驗涵蓋門市遍及大台北地區
其中一些門市我恰巧消費僅一次
總體消費體驗一致
至少可推論
如同uniqlo一間門市替客戶保留其他門市的商品都有標準作業程序
分享以上經驗
顧客也可反過來考慮
當標價高
但結帳賣價低
是否顧客也會主動彌補金額呢?
※ 引述《UCCUplz (你看看你)》之銘言:
: 全聯活動很多,常常標錯價或沒標價
: 我常去的那一間,尤其牛奶區常常漏標或標錯
: 剛剛買了個東西標價55算69,整整差了25%的錢
: 工作人員直接說一聲標錯價抱歉,就直接拿著錯的標價牌走了
: 原本想退貨,但看到那邊一直在請支援收銀請支援收銀,退貨要時間成本,就摸摸鼻子算了
: 雖然是小錢,但是就是個生活中微小但確切的不爽
: 以前家樂福遇過一次,照標錯的價錢算,還另外送了衛生紙當等待的補償
: 感覺全聯就標錯價賺了不少錢,全聯內部有沒有標錯價處理SOP呀?還是我遇到的這樣就
: 是SOP?
: --
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