全家冰咖啡的冰塊 - 便利商店

Frederic avatar
By Frederic
at 2021-09-17T13:36

Table of Contents

每天早上上班前都會去全家拿一杯冰美式,前天去買的時候,排在前面的女顧客結帳時說
要冰的(我也有聽到)
,結果店員把冰塊倒進她[自備的杯子]後,她又大喊大叫的說她是要熱的,店員無奈只好
幫她換成熱的。

但下一秒,店員卻把原本在她[自備的杯子]裡的冰塊倒進我[自備的杯子]裡,於是我連忙
請店員幫我把冰塊換掉,畢竟疫情期間,誰也不知道那位女顧客的杯子有沒有洗,或是有
沒有感冒等等……

店員大概也有意識到,所以連忙幫我把冰塊換掉,也幫我用熱水沖過杯子,但是,店員把
冰塊倒到紙杯拿給另一個店員妹妹,並叫妹妹拿去冰,並說之後有客人要少冰的話就用這
個。

聽到這裡我真的傻眼了,為什麼這冰塊不丟掉,難道這個也算庫存嗎?


9/18更新
客服電話沒人接,直接留言到客服信箱了。
店名是光明店,在北投捷運站旁邊的。
https://i.imgur.com/6e74NdS.jpg

9/18再更新
客服電話打了三通,永遠都是忙線中,
客服信箱只回了非常抱歉。(攤手
只能說以後不在去那間,買冰咖啡要注意盯著了…(唉
https://i.imgur.com/jCSXDAW.jpg

9/18最後一更
晚間6:30分 ,有一位先生來電致歉,說是總公司的督導,並說該店是加盟店,已通知店
主,並且會持續注意。

--

All Comments

Sierra Rose avatar
By Sierra Rose
at 2021-09-17T15:47
等於經過分2人才杯子…
Oliver avatar
By Oliver
at 2021-09-17T17:59
等於經過2人的杯子
Wallis avatar
By Wallis
at 2021-09-17T20:10
趕快打客服 +以後去別家吧
Lily avatar
By Lily
at 2021-09-17T22:21
好噁 噁心死了
Gary avatar
By Gary
at 2021-09-18T00:32
好噁心 真的要客訴
Mia avatar
By Mia
at 2021-09-18T02:43
杯子洗了你就敢用喔 真是服了你
Elma avatar
By Elma
at 2021-09-18T04:54
高調 有沒有這麼捨不得
Noah avatar
By Noah
at 2021-09-18T07:05
恐怖
Delia avatar
By Delia
at 2021-09-18T09:16
太扯了吧
Cara avatar
By Cara
at 2021-09-18T11:28
會不會太誇張了啊,冰塊才多少錢,店家這樣處理
Emma avatar
By Emma
at 2021-09-18T13:39
噁噁噁 看起來之前已經有犧牲者了==
Kama avatar
By Kama
at 2021-09-18T15:50
好噁喔,那下一個點少冰的受害者超衰
Quanna avatar
By Quanna
at 2021-09-18T18:01
洗了還不敢用?不然要丟掉?
Daph Bay avatar
By Daph Bay
at 2021-09-18T20:12
冰塊有那麼寶貴嗎 傻眼
Yedda avatar
By Yedda
at 2021-09-18T22:23
以後真的千萬不要再去這家..好可怕
Kyle avatar
By Kyle
at 2021-09-19T00:34
超噁耶天啊
Zenobia avatar
By Zenobia
at 2021-09-19T02:46
這也太噁了吧…..
Lauren avatar
By Lauren
at 2021-09-19T04:57
這家衛生觀念不行
Zora avatar
By Zora
at 2021-09-19T07:08
店員意識到的是…幹!被客人看到了
Hazel avatar
By Hazel
at 2021-09-19T09:19
哪一家可以說一下嗎?
Jack avatar
By Jack
at 2021-09-19T11:30
打爆客服
Hedwig avatar
By Hedwig
at 2021-09-19T13:41
不符SOP請檢舉,保護消費者
Megan avatar
By Megan
at 2021-09-19T15:52
這個一定要客訴爆他啊
Quintina avatar
By Quintina
at 2021-09-19T18:03
恐怖死了,防疫破口
Dinah avatar
By Dinah
at 2021-09-19T20:15
這一定要客訴,就算沒有疫情也有衛生問題,更何況現在
有疫情。
Frederic avatar
By Frederic
at 2021-09-19T22:26
而且你都提醒他了,代表他一定有意識到衛生問題,結果
John avatar
By John
at 2021-09-20T00:37
還是讓下一個客人承受,根本是故意的。
Selena avatar
By Selena
at 2021-09-20T02:48
嘔嘔嘔嘔
John avatar
By John
at 2021-09-20T04:59
哪一家啊報出來啊
Enid avatar
By Enid
at 2021-09-20T07:10
哪一家快說啊
Ida avatar
By Ida
at 2021-09-20T09:21
這太誇張了 好噁心
Susan avatar
By Susan
at 2021-09-20T11:33
這很誇張
Una avatar
By Una
at 2021-09-20T13:44
哇靠 太噁了吧…
Michael avatar
By Michael
at 2021-09-20T15:55
Noah avatar
By Noah
at 2021-09-20T18:06
拜託你打電話給客服反映
太噁了
Yuri avatar
By Yuri
at 2021-09-20T20:17
冰塊應該是真的有庫存量 但省成這樣 欠檢舉....
Steve avatar
By Steve
at 2021-09-20T22:28
好噁 這種要公佈店名吧 員工教育失敗
Yedda avatar
By Yedda
at 2021-09-21T00:39
好噁
Kumar avatar
By Kumar
at 2021-09-21T02:50
今天拿環保杯買大冰拿 店員冰塊塞不進去 徒手硬塞..當
下臉很臭但沒反應
Olivia avatar
By Olivia
at 2021-09-21T05:02
蠻噁心
George avatar
By George
at 2021-09-21T07:13
這情況就算沒疫情也很噁
Yuri avatar
By Yuri
at 2021-09-21T09:24
好離譜 還好我都不用環保杯
Zenobia avatar
By Zenobia
at 2021-09-21T11:35
太噁了吧
Susan avatar
By Susan
at 2021-09-21T13:46
呃把別人被子裡的冰塊倒進你的杯子很噁心!
Ursula avatar
By Ursula
at 2021-09-21T15:57
這種拜託一定要客訴
Queena avatar
By Queena
at 2021-09-21T18:08
這種太噁了...
Bethany avatar
By Bethany
at 2021-09-21T20:20
到底哪一家,調監視器阿
Mason avatar
By Mason
at 2021-09-21T22:31
拜託跟客服反應 當作做功德
James avatar
By James
at 2021-09-22T00:42
有夠扯 可以公佈店名嗎
Selena avatar
By Selena
at 2021-09-22T02:53
這一定要反應吧 做好心不要讓其他人受害
Quintina avatar
By Quintina
at 2021-09-22T05:04
超噁的......
James avatar
By James
at 2021-09-22T07:15
好噁…
Doris avatar
By Doris
at 2021-09-22T09:26
拜託一定要客訴,或投書媒體!
Lily avatar
By Lily
at 2021-09-22T11:37
超噁心!!!! 是我一定在地圖留評論 加客訴
Connor avatar
By Connor
at 2021-09-22T13:49
頗可怕 還好我都喝熱的
Odelette avatar
By Odelette
at 2021-09-22T16:00
公布店家啊~
Mason avatar
By Mason
at 2021-09-22T18:11
欸不是 你不說哪間我怎麼避開...
Bennie avatar
By Bennie
at 2021-09-22T20:22
真噁,以後等咖啡時候不要滑手機好了,要是我一定沒
發現
Blanche avatar
By Blanche
at 2021-09-22T22:33
好噁喔 這要投訴了吧
Susan avatar
By Susan
at 2021-09-23T00:44
?????
Edward Lewis avatar
By Edward Lewis
at 2021-09-23T02:55
好噁心喔!
Dorothy avatar
By Dorothy
at 2021-09-23T05:07
第2段,我不行! 太誇張了……倒來倒去,然後再拿去冰
,給另一個人用……
Skylar DavisLinda avatar
By Skylar DavisLinda
at 2021-09-23T07:18
太噁了吧!完全沒有職業道德耶!
投訴啦!!
Selena avatar
By Selena
at 2021-09-23T09:29
太噁爛了 省錢省成這樣
Tom avatar
By Tom
at 2021-09-23T11:40
客!!訴!!
Gilbert avatar
By Gilbert
at 2021-09-23T13:51
現在又可以用環保杯了喔
Delia avatar
By Delia
at 2021-09-23T16:02
好可怕
Daph Bay avatar
By Daph Bay
at 2021-09-23T18:13
把店名公佈出來呀 超噁! 這樣以後冰塊不是現拆的也要拒絕
Gilbert avatar
By Gilbert
at 2021-09-23T20:24
全家一直都可以用環保杯
Charlotte avatar
By Charlotte
at 2021-09-23T22:36
靠北
Caitlin avatar
By Caitlin
at 2021-09-24T00:47
超噁心耶
Annie avatar
By Annie
at 2021-09-24T02:58
跟總公司客訴,太噁了
Zora avatar
By Zora
at 2021-09-24T05:09
嘔嘔嘔嘔嘔
Ula avatar
By Ula
at 2021-09-24T07:20
店員真省 XDDD
Callum avatar
By Callum
at 2021-09-24T09:31
再怎麼想護航 這次真的護不下去 支持客訴0800221363
Zora avatar
By Zora
at 2021-09-24T11:42
超噁…
Edith avatar
By Edith
at 2021-09-24T13:54
誇張 真惡質
Caroline avatar
By Caroline
at 2021-09-24T16:05
Isla avatar
By Isla
at 2021-09-24T18:16
這真的太誇張了吧
Kyle avatar
By Kyle
at 2021-09-24T20:27
大雷店
Thomas avatar
By Thomas
at 2021-09-24T22:38
好噁
Faithe avatar
By Faithe
at 2021-09-25T00:49
這結局很恐怖...快去客訴吧
Puput avatar
By Puput
at 2021-09-25T03:00
不衛生,客訴
Kama avatar
By Kama
at 2021-09-25T05:11
拜託一定要投訴!!!!!!!!!
Margaret avatar
By Margaret
at 2021-09-25T07:23
好噁心喔店員這樣很夭壽耶有染疫或肝病怎辦
Ivy avatar
By Ivy
at 2021-09-25T09:34
拜託客訴 拆封就是要丟掉啊
Kumar avatar
By Kumar
at 2021-09-25T11:45
噁爆
Andy avatar
By Andy
at 2021-09-25T13:56
,,,,
Daniel avatar
By Daniel
at 2021-09-25T16:07
就算沒疫情也無法接受….
David avatar
By David
at 2021-09-25T18:18
好噁 我會倒掉然後客訴
Tom avatar
By Tom
at 2021-09-25T20:29
這個太噁心 應該跟衛生相關單位檢舉
Necoo avatar
By Necoo
at 2021-09-25T22:41
太誇張了….
Todd Johnson avatar
By Todd Johnson
at 2021-09-26T00:52
很扯 一包冰塊也不過20-30塊吧
Yuri avatar
By Yuri
at 2021-09-26T03:03
以後買冰的 一定要看到他是開新的 而不是拿用一半的
Todd Johnson avatar
By Todd Johnson
at 2021-09-26T05:14
冰塊是金子做的嗎 傻眼
Puput avatar
By Puput
at 2021-09-26T07:25
好噁心啊
Bennie avatar
By Bennie
at 2021-09-26T09:36
太噁了吧 省一包冰塊會多發獎金嗎?
Andy avatar
By Andy
at 2021-09-26T11:47
趕快去快篩
Hamiltion avatar
By Hamiltion
at 2021-09-26T13:58
疫情期間太恐怖了吧
Steve avatar
By Steve
at 2021-09-26T16:10
無論是否疫情期間我都不行,我都要看著店員開新冰塊
Ingrid avatar
By Ingrid
at 2021-09-26T18:21
冰塊成本很高嗎 省成這樣= =
Tristan Cohan avatar
By Tristan Cohan
at 2021-09-26T20:32
我都跟店員說冰塊我自己加 得到一整包冰塊 飲料濃淡自調
Lydia avatar
By Lydia
at 2021-09-26T22:43
這甚麼思維,好噁心的人,超級沒有衛生觀念。
Kumar avatar
By Kumar
at 2021-09-27T00:54
==傻眼 直接客訴吧 超噁
Olga avatar
By Olga
at 2021-09-27T03:05
高調
Lucy avatar
By Lucy
at 2021-09-27T05:16
噁...還好都點熱的居多
Sierra Rose avatar
By Sierra Rose
at 2021-09-27T07:28
髒死了 以後一定要確定是未拆的冰塊
Megan avatar
By Megan
at 2021-09-27T09:39
好噁
Genevieve avatar
By Genevieve
at 2021-09-27T11:50
冰塊應該介於5~10元吧,不是20~30
Thomas avatar
By Thomas
at 2021-09-27T14:01
就算一包100也不行= = 這是食安問題
William avatar
By William
at 2021-09-27T16:12
想到有次帶水壺去搖飲,店家也差點就要把已經裝進我容器的珍
珠,倒回公鍋
Blanche avatar
By Blanche
at 2021-09-27T18:23
想知道後續回覆的結果
William avatar
By William
at 2021-09-27T20:34
先賠償個10包冰塊 嘔嘔
Tom avatar
By Tom
at 2021-09-27T22:45
真的好噁==
Ina avatar
By Ina
at 2021-09-28T00:57
Isla avatar
By Isla
at 2021-09-28T03:08
爛死了 疫情期間還這麼沒公德心 一包冰是多少錢 話說
原po的那杯是我也不敢喝
Charlotte avatar
By Charlotte
at 2021-09-28T05:19
提醒一下,無關品牌屬個人單店行為
Kumar avatar
By Kumar
at 2021-09-28T07:30
總公司客服電話記得打
Tracy avatar
By Tracy
at 2021-09-28T09:41
太噁心了吧 有必要省冰塊嗎..........
以後真的要從頭到尾盯著店員耶
Margaret avatar
By Margaret
at 2021-09-28T11:52
噁心 嘔嘔嘔
Ingrid avatar
By Ingrid
at 2021-09-28T14:03
就算沒疫情也覺得好噁心
Lily avatar
By Lily
at 2021-09-28T16:15
太噁……
Rae avatar
By Rae
at 2021-09-28T18:26
覺得這SOP不太行
Charlotte avatar
By Charlotte
at 2021-09-28T20:37
就算沒疫情我也覺得不行 = =
Annie avatar
By Annie
at 2021-09-28T22:48
前面噓 現在補推
Lily avatar
By Lily
at 2021-09-29T00:59
店員好幫老闆省錢
Vanessa avatar
By Vanessa
at 2021-09-29T03:10
再補推
Steve avatar
By Steve
at 2021-09-29T05:21
Zenobia avatar
By Zenobia
at 2021-09-29T07:32
噁噁噁噁
Puput avatar
By Puput
at 2021-09-29T09:44
如果知道冰塊的製作之後大概這些都可以無視
Megan avatar
By Megan
at 2021-09-29T11:55
高調
Lucy avatar
By Lucy
at 2021-09-29T14:06
有必要省冰塊省成這樣嗎?這個員工訓練真的不行!
Ursula avatar
By Ursula
at 2021-09-29T16:17
大家都知道就算5星級餐廳也是不會比路邊衛生到哪去
但很多是眼不見為淨~你都看見了~心理就有疙瘩啊~
但沒多久還是換間照買就是了~
Leila avatar
By Leila
at 2021-09-29T18:28
超級噁心
Madame avatar
By Madame
at 2021-09-29T20:39
高調 真的超噁
Vanessa avatar
By Vanessa
at 2021-09-29T22:50
這太誇張
Jack avatar
By Jack
at 2021-09-30T01:02
太扯
Barb Cronin avatar
By Barb Cronin
at 2021-09-30T03:13
幹超噁
Liam avatar
By Liam
at 2021-09-30T05:24
我的天 這不行欸 好噁
Suhail Hany avatar
By Suhail Hany
at 2021-09-30T07:35
居然是上班會路過的店...不過不會買咖啡 拍拍
Harry avatar
By Harry
at 2021-09-30T09:46
倒出來了 還想要給別人==
Quanna avatar
By Quanna
at 2021-09-30T11:57
有夠噁心 = =
Quanna avatar
By Quanna
at 2021-09-30T14:08
很多店都會有用剩冰習慣 無論是哪間 做咖啡請緊盯店員
注意他是否拿開封過的冰塊
Adele avatar
By Adele
at 2021-09-30T16:19
超噁 高調
Lydia avatar
By Lydia
at 2021-09-30T18:31
誰管冰塊製作過程 這樣就是不行
Margaret avatar
By Margaret
at 2021-09-30T20:42
太誇張
Damian avatar
By Damian
at 2021-09-30T22:53
太誇張...
Dora avatar
By Dora
at 2021-10-01T01:04
好噁 快吐了
Rachel avatar
By Rachel
at 2021-10-01T03:15
超噁
Regina avatar
By Regina
at 2021-10-01T05:26
這個也要省.........太誇張了噁炸
Linda avatar
By Linda
at 2021-10-01T07:37
再推
Genevieve avatar
By Genevieve
at 2021-10-01T09:49
應該是客家店員吧
Steve avatar
By Steve
at 2021-10-01T12:00
這店員也太噁心,那個冰塊有那麼寶貴?我家這裡的全家
如果點少冰剩下的冰塊我不帶走的話他們都直接倒掉
Ursula avatar
By Ursula
at 2021-10-01T14:11
疫情期間可以不要自備杯子嗎
Hedy avatar
By Hedy
at 2021-10-01T16:22
高調,可以跟衛福部疾病管制署檢舉吧
Agatha avatar
By Agatha
at 2021-10-01T18:33
太噁心了吧
Ida avatar
By Ida
at 2021-10-01T20:44
太噁了吧
Rachel avatar
By Rachel
at 2021-10-01T22:55
這我還真無法接受…
Puput avatar
By Puput
at 2021-10-02T01:06
好噁…幫高調
Tristan Cohan avatar
By Tristan Cohan
at 2021-10-02T03:18
可以檢舉吧......超誇張
Eartha avatar
By Eartha
at 2021-10-02T05:29
天啊太噁心了吧
Rachel avatar
By Rachel
at 2021-10-02T07:40
......傻眼
Joseph avatar
By Joseph
at 2021-10-02T09:51
還好我都叫店員給我整包冰,我自己加
Vanessa avatar
By Vanessa
at 2021-10-02T12:02
冰塊事件也太噁了...就算沒疫情我也不能接受
Franklin avatar
By Franklin
at 2021-10-02T14:13
最誇張的是已經被抓包還敢說給下一個要少冰的客人用,
噁心死了真的。
Puput avatar
By Puput
at 2021-10-02T16:24
原來可以直接跟店員說自己加,是個好方法。
Sarah avatar
By Sarah
at 2021-10-02T18:36
噁 這也要省
Ethan avatar
By Ethan
at 2021-10-02T20:47
超噁心 幫高調
Kelly avatar
By Kelly
at 2021-10-02T22:58
冰塊確實可以請店員給你一包自己事後加
Vanessa avatar
By Vanessa
at 2021-10-03T01:09
不是洗了不敢用,是當下只熱水沖過,要洗碗精徹底洗過
才敢用吧
Edith avatar
By Edith
at 2021-10-03T03:20
噁死了,快去客訴他
Kelly avatar
By Kelly
at 2021-10-03T05:31
我家這邊的小7疫情期間連隨形杯都不給用了,為了衛生
Frederica avatar
By Frederica
at 2021-10-03T07:42
好噁 基本衛生觀念都沒有也太扯
Rae avatar
By Rae
at 2021-10-03T09:53
再啦
Quanna avatar
By Quanna
at 2021-10-03T12:05
噁爆
Selena avatar
By Selena
at 2021-10-03T14:16
好不衛生哦!超噁心!!!!
Sierra Rose avatar
By Sierra Rose
at 2021-10-03T16:27
噁心欸 高調 全家不嚴正處理的話 真的毀印象
Brianna avatar
By Brianna
at 2021-10-03T18:38
幫高調 這真的太扯了 檢舉到爆
Cara avatar
By Cara
at 2021-10-03T20:49
總公司的督導??跟你說不可能..頂多是個組長而已
Victoria avatar
By Victoria
at 2021-10-03T23:00
就只是對不起喔......如果我的杯子被這樣污染過的話真
的會要洗過才敢再用了

全家集點加價購 小小兵後背包/零錢包

Eden avatar
By Eden
at 2021-09-17T12:04
【商品名稱/價格】:小小兵後背包800點+799/3000點+749 零錢包800點+199 【便利商店/廠商名稱】:全家 【規格/內容物/熱量】:後背包31x27x41cm 零錢包13x8.5cm 【評分】:都85 【心得】: 兩個都是用800點加購的, 一張小朋友加購到這兩樣完全很ok 圖樣設計是 ...

全家 台啤蜂蜜柚子啤酒

Zenobia avatar
By Zenobia
at 2021-09-17T07:07
【商品名稱/價格】: 兩罐79 【便利商店/廠商名稱】: 全家 【規格/內容物/熱量】: 【評分】: 70 【心得】: https://i.imgur.com/bbhKe23.jpg 未滿18不要喝酒 幾乎是沒苦味 也沒什麼氣泡感 是可以當作飲料來喝的感覺 偏甜 有蜂蜜香氣 搭燒烤這類 ...

全家 薄荷巧克力脆皮菠蘿

Sarah avatar
By Sarah
at 2021-09-17T01:24
【商品名稱/價格】:薄荷巧克力脆皮菠蘿 【便利商店/廠商名稱】:全家 【規格/內容物/熱量】:1份/有薄荷巧克力脆皮的菠蘿麵包/371大卡 【評分】: 65 【心得】: https://i.imgur.com/QLOfnFQ.jpg 老實說,從他在架上我要購入時,有一點心理障礙 長得實在太像發霉的菠 ...

711敦北門市:星宇航空主題店

Erin avatar
By Erin
at 2021-09-16T22:58
那天發現同事拿著不一樣的CITY CAFE咖啡杯 一問之下發現是星宇航空的限定杯 https://i.imgur.com/UfGustP.jpg (附上小妹之後去買的咖啡,好看耶!) 離公司滿近的,今天中午去走走發現整個都很美(我經過甚至沒發現) https://i.imgur.com/Xt4S42C.jp ...

711頌丹樂香辣打拋豬肉飯

Brianna avatar
By Brianna
at 2021-09-16T22:47
(如有不清楚的項目,可跳過,或按 Ctrl+Y 刪除) 【商品名稱/價格】:頌丹樂香辣打拋豬肉飯/85元 (區域型商品請註明 試吃試用品請標示價格0元) 【便利商店/廠商名稱】:711 【規格/內容物/熱量】:565大卡 【評分】:90 (未滿60分為不推薦) 【心 ...