全國電子的冷氣師傅忘記配電 - 家電
By Blanche
at 2018-09-26T23:40
at 2018-09-26T23:40
Table of Contents
裝潢施工已經一個多月,即將完工的今天卻聽到讓我們很傻眼的消息
全國電子的冷氣師傅下午3點多打電話來,說他忘記配電線了.....要連結室外機時才發現
沒電線!!
所以我們銅管有經過的地方,包括客臥衣櫥、主臥層板、明管包管,裝潢有可能都要打掉
....裝潢師傅也非常傻眼,說他幾十年來第一次遇到這種事
全國電子的門市人員讓我們也很無言,之前買家電時覺得服務還不錯,但今天傍晚我打電
話去詢問事情該如何處理時,該服務人員先說他已經知道這件事,覺得很抱歉(但沒有先
聯絡我們?)然後又說責任歸屬不是重點,現在當務之急是先解決事情。
該服務人員說配電通常都是水電在配,冷氣師傅只是輔助,所以220V的電線沒配到,也是
兩邊都有錯。(合約上明明就寫:冷媒銅管、電源線、控制線、排水管各在5米內,以明
管方式施工)
服務人員說因為冷氣師傅覺得他的問題比較大,所以願意負責賠償「因忘記配電而衍生的
所有裝潢拆除與油漆、貼皮的費用」。我問門市人員,若需要水電師傅配電,應該也要交
接吧?施工了好幾次,冷氣師傅幾乎每次都遲到一個小時以上,這樣已經覺得很雷了....
.沒想到還發生這樣的事情!但門市人員只說已呈報主管+口頭直說不好意思。
我第一次遇到這樣的問題,實在不知道該怎麼解決。很怕冷氣師傅覺得賠償金額過高就隨
便做(我們還不知道金額,但裝潢有經過的地方若都要拆局部,費用起碼破萬吧??)
懇請各位版友給我們一點建議,看要採用哪種方式善後,我不希望冷氣師傅損失太多、我
也不想多拿他的錢,我只希望趕快安全解決+10/15前可以搬進去......
1.請裝潢拆局部,由原本的冷氣師傅善後
2.請裝潢拆局部,由工班配合的水電師傅善後
3.其它方式???
謝謝大家!
--
全國電子的冷氣師傅下午3點多打電話來,說他忘記配電線了.....要連結室外機時才發現
沒電線!!
所以我們銅管有經過的地方,包括客臥衣櫥、主臥層板、明管包管,裝潢有可能都要打掉
....裝潢師傅也非常傻眼,說他幾十年來第一次遇到這種事
全國電子的門市人員讓我們也很無言,之前買家電時覺得服務還不錯,但今天傍晚我打電
話去詢問事情該如何處理時,該服務人員先說他已經知道這件事,覺得很抱歉(但沒有先
聯絡我們?)然後又說責任歸屬不是重點,現在當務之急是先解決事情。
該服務人員說配電通常都是水電在配,冷氣師傅只是輔助,所以220V的電線沒配到,也是
兩邊都有錯。(合約上明明就寫:冷媒銅管、電源線、控制線、排水管各在5米內,以明
管方式施工)
服務人員說因為冷氣師傅覺得他的問題比較大,所以願意負責賠償「因忘記配電而衍生的
所有裝潢拆除與油漆、貼皮的費用」。我問門市人員,若需要水電師傅配電,應該也要交
接吧?施工了好幾次,冷氣師傅幾乎每次都遲到一個小時以上,這樣已經覺得很雷了....
.沒想到還發生這樣的事情!但門市人員只說已呈報主管+口頭直說不好意思。
我第一次遇到這樣的問題,實在不知道該怎麼解決。很怕冷氣師傅覺得賠償金額過高就隨
便做(我們還不知道金額,但裝潢有經過的地方若都要拆局部,費用起碼破萬吧??)
懇請各位版友給我們一點建議,看要採用哪種方式善後,我不希望冷氣師傅損失太多、我
也不想多拿他的錢,我只希望趕快安全解決+10/15前可以搬進去......
1.請裝潢拆局部,由原本的冷氣師傅善後
2.請裝潢拆局部,由工班配合的水電師傅善後
3.其它方式???
謝謝大家!
--
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