內湖好市多退貨遭刁難報警,員工揚言提告 - 好市多
By Kama
at 2012-10-29T15:24
at 2012-10-29T15:24
Table of Contents
昨天做夢的時候夢到
大統其實是不管事的
所有的管理裁決權力是在好市多身上
自然也沒有推文所說"別小看大統行銷能力"這種事
因為推卡也不是大統在推
採購也不是大統採購
原po被註記應該是發生了一些事情
基本上好市多不會主動要求客戶退卡
但是當客戶端潛在的糾紛風險過大時
他可以選擇不要為那1200元搞到一個頭2個大
數十萬個會員假如有1%不理性的客戶
好市多就算全員投入去處理客訴問題(是客訴,不是單純退貨)
也處理不完
連生意都不用作了
呼籲原po出來面對
當天到底發生了什麼事
這樣才好討拍
不然原文裡面只有看到你在大聲
到底"你在大聲什麼啦"
也讓我們知道嘛
我後來又夢到消費者退貨說明
紅酒喝到剩1/3,退貨原因:會醉
蛋糕吃剩一半,退貨原因:吃了會胖
還有其他的...
後來就醒了
※ 引述《TERRIST (大白熊共和國聯邦)》之銘言:
: 一半股份是大統又如何呢?
: 別忘了他掛的是美國COSTCO的商標
: 美國完全可以撤銷大統在台灣的代理權
: 屆時只有走法律程序
: 當然誰勝誰負還有得講
: 但是有人認為大統會為了一個小經理去得罪美國嗎???
: 親衛隊醒醒吧, 這是現實
: 不管是美國還是大統, 絕對是客戶至上客戶就是神的
: 特別是這種大集團
: 在客戶和一個小員工的權衡, 沒人會選擇小員工
: 不管親衛隊認為是誰有理都一樣
: 因為有幾個親衛隊就去冒著記者把事情鬧大影響商譽的風險
: 去保一個小經理??
: 你當他是街頭小店,老闆想怎樣就怎樣不爽了不起不開???
: 至於退甚麼, 那是原PO的事情
: 道謝 那叫禮貌
: 有禮貌就是示弱? 這啥鬼
: ※ 引述《auc (澳客)》之銘言:
: : 不懂裝懂
: : 台灣好市多一半股份是大統集團的
: : 你以為美國總公司有生殺大權
: : 想炒人就炒人
: : 甚至上達店長!?
: : 事隔6天
: : 原po都不敢回了
: : 他現在最怕被人肉
: : 退貨事蹟被一一挖出來
: : 被賣場報警這種羞辱
: : 有點尊嚴的人都會氣到當場退卡吧
: : 怎可能堅持不退
: : 還笑嘻嘻跟對方道謝
: : 你自以為仗義執言
: : 結果只是在幫他倒忙...
--
大統其實是不管事的
所有的管理裁決權力是在好市多身上
自然也沒有推文所說"別小看大統行銷能力"這種事
因為推卡也不是大統在推
採購也不是大統採購
原po被註記應該是發生了一些事情
基本上好市多不會主動要求客戶退卡
但是當客戶端潛在的糾紛風險過大時
他可以選擇不要為那1200元搞到一個頭2個大
數十萬個會員假如有1%不理性的客戶
好市多就算全員投入去處理客訴問題(是客訴,不是單純退貨)
也處理不完
連生意都不用作了
呼籲原po出來面對
當天到底發生了什麼事
這樣才好討拍
不然原文裡面只有看到你在大聲
到底"你在大聲什麼啦"
也讓我們知道嘛
我後來又夢到消費者退貨說明
紅酒喝到剩1/3,退貨原因:會醉
蛋糕吃剩一半,退貨原因:吃了會胖
還有其他的...
後來就醒了
※ 引述《TERRIST (大白熊共和國聯邦)》之銘言:
: 一半股份是大統又如何呢?
: 別忘了他掛的是美國COSTCO的商標
: 美國完全可以撤銷大統在台灣的代理權
: 屆時只有走法律程序
: 當然誰勝誰負還有得講
: 但是有人認為大統會為了一個小經理去得罪美國嗎???
: 親衛隊醒醒吧, 這是現實
: 不管是美國還是大統, 絕對是客戶至上客戶就是神的
: 特別是這種大集團
: 在客戶和一個小員工的權衡, 沒人會選擇小員工
: 不管親衛隊認為是誰有理都一樣
: 因為有幾個親衛隊就去冒著記者把事情鬧大影響商譽的風險
: 去保一個小經理??
: 你當他是街頭小店,老闆想怎樣就怎樣不爽了不起不開???
: 至於退甚麼, 那是原PO的事情
: 道謝 那叫禮貌
: 有禮貌就是示弱? 這啥鬼
: ※ 引述《auc (澳客)》之銘言:
: : 不懂裝懂
: : 台灣好市多一半股份是大統集團的
: : 你以為美國總公司有生殺大權
: : 想炒人就炒人
: : 甚至上達店長!?
: : 事隔6天
: : 原po都不敢回了
: : 他現在最怕被人肉
: : 退貨事蹟被一一挖出來
: : 被賣場報警這種羞辱
: : 有點尊嚴的人都會氣到當場退卡吧
: : 怎可能堅持不退
: : 還笑嘻嘻跟對方道謝
: : 你自以為仗義執言
: : 結果只是在幫他倒忙...
--
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