假如收到的東西不符?? - 海外購物

現在的問題是我開了dispute為什麼

變成seller

Seller escalated this dispute to a Claim

.....

還有我剛開始開的dispute是東西沒收到(而不是東西不符那項)!!

可是後來東西有收到了!!

我就跟他說我要寄回去請他要付擔運費 !!

那paypal現在給我答覆是

You have chosen to escalate your dispute to a PayPal claim. By ending
communication with the seller, you are asking PayPal to investigate the
case and decide the outcome. As part of our investigation, PayPal will
review any communication you may have had in the Resolution Center.

Thank you for contacting PayPal. We have begun our investigation of the
following transaction:
xxxxxxxxx


If you choose not to cancel this claim, we will resume our
investigation
after 3 business days. We will make every effort to resolve this claim
within 30 days although we may require additional time to complete our
investigation.

You will be contacted by email and asked to provide information
relevant to
the claim. Your participation is essential to the investigation and it
is
important that you reply to requests for information within the
specified
timeframe. Failure to do so will result in cancellation of the claim
and
you will forfeit the possibility of a refund.


那我接下來要怎麼做?? 因為在dispute上面也不能發言了 那要怎麼做???



※ 引述《stockton88 (我愛海)》之銘言：
: 假如我收到的東西不一樣!!
: 我要求refund
: 那假如到時後我關了dispute後來他收到 又沒refund給我 那我怎麼辦??

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