令人感到不舒服的蝦皮賣家!kiss121723 - 網店
By Lucy
at 2016-10-28T00:42
at 2016-10-28T00:42
Table of Contents
*商品/店家名稱:kiss121723
*購買連結:https://shopee.tw/kiss121723
*相關佐證:於下文中附圖
*事發經過:
第一次在板上發文不太會用請見諒~
前幾天在蝦皮上看到一個髮帶,
因為商品頁上寫''剩深藍色'',
自己判定下覺得是現貨的意思後來就用VISA下訂單了
10/25發貨截止日期到了,
還沒有收到發貨通知,
想說賣家可能沒注意到吧,
所以先以''你好,已轉囉''委婉提醒賣家,
但是沒獲得她的回覆也沒有收到發貨通知,(這段時間中都有看到賣家上線過)
所以隔一天再一次詢問了賣家
http://i.imgur.com/muDvRC7.jpg
她有回覆這週到貨寄出
因為其實也不急,所以即使誤解了意思,不是現貨的話等一下也沒關係
但是再隔天,我收到蝦皮通知賣家取消訂單
因為昨天才說這週到貨寄出,
今天被取消了覺得很奇怪,
就去查看了取消訂單的資訊,
沒有發現到賣家有備註取消原因什麼的,
所以就去詢問賣家取消的緣由是什麼
http://i.imgur.com/9Qck5J3.jpg
一開始想說開個頭應該就會得到賣家的回覆,
但雖然一直有看到她在線上,卻沒有第一時間得到回應,
於是如附圖,第二句就開門見山地問了,
然後得到''商品斷貨''的回答
商品斷貨其實沒關係的,畢竟這也是沒辦法的事!
可能我一開始真的判定錯誤了,誤解''剩深藍色''這句其實不是指現貨的意思
雖然如此
但 但 但!!!
當下覺得身為專業代購賣家(賣場上打代購,而且也有fb代購粉絲團與y拍)
http://i.imgur.com/d6nv5PQ.jpg
應該要主動告知,
不論是延長發貨時間或是取消訂單的原因吧......如果我沒理解錯誤的話!還是是之前遇
過的賣家都太貼心?!
斷貨這件事沒關係我可以接受,
但當下我也選擇了向她反映這個關於''主動''的事情
http://i.imgur.com/uF82TjL.jpg
http://i.imgur.com/XDBYq15.jpg
http://i.imgur.com/mFopPVP.jpg
我覺得我打的雖然是直接,但是並沒有做出任何攻擊的語句
只是想就事論事呃...算想提醒/建議賣家
但是後來她的回話卻讓我覺得十!分!刺!耳!
我是有收到蝦皮的賣家取消通知沒錯!
但因為查看過,沒有發現到備註緣由而想知道緣由所以才找賣家詢問,
也因為被賣家說我沒確認就在鬼叫外加沒看到原因不識字,
所以我再三地去確認到底有沒有寫原因,然後可能是我不小心漏看了之類的
http://i.imgur.com/CCKaNu3.jpg
但
我真的是找不到原因在哪,
應該不是因為我不識字吧......
最後
即使我還想澄清我沒有不識字,
但她直接封鎖我了,
看到被封鎖頓時一把火燒上來啊啊啊!!!
因為交易也沒成功所以沒辦法給評價,
看賣場也沒出現什麼惡評,頂多是回復慢或寄貨慢而已,
但這樣態度的賣家評價還有4.9
除了難以置信外真的好讓人不平衡呀!
ps.
因為當下太生氣所以第一次發了這種文,
原本很害怕發文格式錯啊XD和是不是其實是自己太生氣、太激動了,
但看到大家的回覆總算鬆了一口氣,
謝謝給了信心和熱心的各位^_^
(更正!後來有找到r大說的那個頁面了,自己本來沒發現...這邊要跟賣家和大家說聲抱
歉下次會更仔細的Q 但還是有點生氣被說鬼叫跟不識字就是了...)
http://i.imgur.com/eKU17HE.jpg
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