代購說網站出錯貨,要我自己出運費退換貨 - 網店
By Damian
at 2015-01-11T20:26
at 2015-01-11T20:26
Table of Contents
12月底請了某知名代購幫我買Macy's的衣服
結果前天收到商品後
其中一件外套我要買紅色
Macy's給成同款式的黑色
代購出示訂購證明
表示他們是訂購正確的商品
確實是由Macy's出錯顏色
我就問代購現在要怎麼辦
結果代購就說它們的代購說明有提到不幫忙檢查商品正確與否
所以如果商品有問題需要退換貨處理
他們可以幫忙做後續處理
但是要我自己出運費寄回去美國
可是又不是我的問題
為什麼運費要我出
代購卻說因為它們收很低的代購費
而且他們並沒有訂購錯誤
同時在代購說明裡面就有提到沒有檢查商品
所以基於上述狀況
就要由我自己負擔退換貨的國際國內運費
雖然代購是這樣講
也的確有寫出相關的說明
可是我覺得有點悶悶的
想到運費很貴就還是硬收下這件外套了
(我想要紅色...)
想請問大家怎麼看這件事呢?
謝謝
--
結果前天收到商品後
其中一件外套我要買紅色
Macy's給成同款式的黑色
代購出示訂購證明
表示他們是訂購正確的商品
確實是由Macy's出錯顏色
我就問代購現在要怎麼辦
結果代購就說它們的代購說明有提到不幫忙檢查商品正確與否
所以如果商品有問題需要退換貨處理
他們可以幫忙做後續處理
但是要我自己出運費寄回去美國
可是又不是我的問題
為什麼運費要我出
代購卻說因為它們收很低的代購費
而且他們並沒有訂購錯誤
同時在代購說明裡面就有提到沒有檢查商品
所以基於上述狀況
就要由我自己負擔退換貨的國際國內運費
雖然代購是這樣講
也的確有寫出相關的說明
可是我覺得有點悶悶的
想到運費很貴就還是硬收下這件外套了
(我想要紅色...)
想請問大家怎麼看這件事呢?
謝謝
--
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