也是很誇張的衛生棉品質 - 網店
By Emma
at 2018-08-16T19:35
at 2018-08-16T19:35
Table of Contents
在看到前面那篇愛康的文章之前,
從沒想過自己也會有在ES板發文的一天...
我也因為衛生棉和護墊的品管問題而爆走過,
所以很能體會愛康那篇原PO的無言感,
才會決定也出來分享自己的慘痛經驗,
讓大家看看「沒有最誇張、只有更誇張」的真實情形
品牌:木槿花Habis
官網:https://www.hibis.com.tw/
在2014年左右我開始對涼感衛生棉感興趣,
前前後後也陸陸續續試過好幾個牌子,
當時覺得愛康不錯,但價錢太貴、購買也不太方便
所以改用長期有促銷價的木槿花的衛生棉和護墊
沒想到後來遇到一連串不良品的噩夢
首先是2014.06.13遇到護墊上出現不明黑點
※有問題的護墊產地是印尼,衛生棉產地不可考
https://i.imgur.com/ZFtA4aL.jpg
正面 https://i.imgur.com/Soy1cK3.jpg
背面 https://i.imgur.com/RCpF9t3.jpg
本來以為是油墨之類的髒污,摸起來卻有明顯的異物感...= =
當下我立刻打電話跟客服反應,然後拍照寄過去
沒、想、到!
在通完電話後,到光南買了同牌子同系列護墊
一打開要用,卻又看到棉片上出現黑點
正面 https://i.imgur.com/dcwzctc.jpg
特寫 https://i.imgur.com/gUIF7Yp.jpg
只能安慰這次黑點小了很多= =||||
客服回信說應該是現場機器的輸送帶老化,
碎片掉落在製作中的護墊上,就這樣包裝成販售品,
公司也願意補償與我購買相同數量的產品
原本以為把兩次的發票和有問題的產品拍照回信給客服,
讓他們補寄正常的產品給我之後就沒事了,
結果2014.07.03使用補寄的產品時,卻發現護墊是空包彈的烏龍
https://i.imgur.com/zji3Z4n.jpg
https://i.imgur.com/bVMwQ25.jpg
左為正常品、右為空包彈
https://i.imgur.com/rdc8BE5.jpg
翻了一下外包裝的批號,還真的跟前面出問題的是同一批
這個時候我已經開始覺得很不爽了,
以前用其他品牌的護墊和衛生棉時,從沒出現過類似的問題
怎麼品管能差成這樣,讓我短時間內就碰到一大堆鳥狀況
等到冷靜一點之後,還是拍照+寫信跟客服反應
科科...
誰知道兩天後的07.05又讓我收集到新任務了
https://i.imgur.com/vOXBm00.jpg
https://i.imgur.com/EsLjCp2.jpg
買一片多送0.5片喔(╯‵□′)╯︵┴─┴
這回我就很直接的向客服表達不滿,
質疑(對,是質疑)他們品管缺失,QC根本不確實
結果客服(都是同一位)卻反過來懷疑我存心找他們麻煩
...嗯?
誰能有事沒事搞這麼多不良品出來啊!?
除了基本的打電話、拍照寫信反應,
連有問題的產品我都自費寄過去給你們,
只是希望公司可以盡快找到問題點,或是招回問題產品
卻還要被覺得我存心找碴...真是夠了
2014.12.02
不知道哪根筋不對,我又買了同牌子的夜用
想說都那麼久了,應該不會再遇到不良品了吧
喵的咧,買樂透都沒那麼準= =
https://i.imgur.com/Jf6VmQ7.jpg
https://i.imgur.com/lNPp0Zw.jpg
沒想到連背面也有陷阱(誤)
https://i.imgur.com/ZfniYru.jpg
然後又一次拍照、寫信、寄出問題產品,收包裹
12.22收到調查後的回信
https://i.imgur.com/Jh0LvfS.jpg
買個衛生棉護墊能搞成這樣,
我已經不想再說什麼了
--
從沒想過自己也會有在ES板發文的一天...
我也因為衛生棉和護墊的品管問題而爆走過,
所以很能體會愛康那篇原PO的無言感,
才會決定也出來分享自己的慘痛經驗,
讓大家看看「沒有最誇張、只有更誇張」的真實情形
品牌:木槿花Habis
官網:https://www.hibis.com.tw/
在2014年左右我開始對涼感衛生棉感興趣,
前前後後也陸陸續續試過好幾個牌子,
當時覺得愛康不錯,但價錢太貴、購買也不太方便
所以改用長期有促銷價的木槿花的衛生棉和護墊
沒想到後來遇到一連串不良品的噩夢
首先是2014.06.13遇到護墊上出現不明黑點
※有問題的護墊產地是印尼,衛生棉產地不可考
https://i.imgur.com/ZFtA4aL.jpg
正面 https://i.imgur.com/Soy1cK3.jpg
背面 https://i.imgur.com/RCpF9t3.jpg
本來以為是油墨之類的髒污,摸起來卻有明顯的異物感...= =
當下我立刻打電話跟客服反應,然後拍照寄過去
沒、想、到!
在通完電話後,到光南買了同牌子同系列護墊
一打開要用,卻又看到棉片上出現黑點
正面 https://i.imgur.com/dcwzctc.jpg
特寫 https://i.imgur.com/gUIF7Yp.jpg
只能安慰這次黑點小了很多= =||||
客服回信說應該是現場機器的輸送帶老化,
碎片掉落在製作中的護墊上,就這樣包裝成販售品,
公司也願意補償與我購買相同數量的產品
原本以為把兩次的發票和有問題的產品拍照回信給客服,
讓他們補寄正常的產品給我之後就沒事了,
結果2014.07.03使用補寄的產品時,卻發現護墊是空包彈的烏龍
https://i.imgur.com/zji3Z4n.jpg
https://i.imgur.com/bVMwQ25.jpg
左為正常品、右為空包彈
https://i.imgur.com/rdc8BE5.jpg
翻了一下外包裝的批號,還真的跟前面出問題的是同一批
這個時候我已經開始覺得很不爽了,
以前用其他品牌的護墊和衛生棉時,從沒出現過類似的問題
怎麼品管能差成這樣,讓我短時間內就碰到一大堆鳥狀況
等到冷靜一點之後,還是拍照+寫信跟客服反應
科科...
誰知道兩天後的07.05又讓我收集到新任務了
https://i.imgur.com/vOXBm00.jpg
https://i.imgur.com/EsLjCp2.jpg
買一片多送0.5片喔(╯‵□′)╯︵┴─┴
這回我就很直接的向客服表達不滿,
質疑(對,是質疑)他們品管缺失,QC根本不確實
結果客服(都是同一位)卻反過來懷疑我存心找他們麻煩
...嗯?
誰能有事沒事搞這麼多不良品出來啊!?
除了基本的打電話、拍照寫信反應,
連有問題的產品我都自費寄過去給你們,
只是希望公司可以盡快找到問題點,或是招回問題產品
卻還要被覺得我存心找碴...真是夠了
2014.12.02
不知道哪根筋不對,我又買了同牌子的夜用
想說都那麼久了,應該不會再遇到不良品了吧
喵的咧,買樂透都沒那麼準= =
https://i.imgur.com/Jf6VmQ7.jpg
https://i.imgur.com/lNPp0Zw.jpg
沒想到連背面也有陷阱(誤)
https://i.imgur.com/ZfniYru.jpg
然後又一次拍照、寫信、寄出問題產品,收包裹
12.22收到調查後的回信
https://i.imgur.com/Jh0LvfS.jpg
買個衛生棉護墊能搞成這樣,
我已經不想再說什麼了
--
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