中和Costco 檢卡外場人員態度惡劣 - costco

By Daniel
at 2010-10-20T18:17
at 2010-10-20T18:17
Table of Contents
※ 引述《benpan (pan)》之銘言:
: 從以前至今,我到過中和以外的costco賣場,買過位於賣場建築內,但在購物場外
: 商店的熱狗,披薩...等熱食.
: 我沒有costco的會員卡,但買過好幾次場外的熱食還沒被拒絕過(不進入商品內地購買),
: 就在今天16:00,我同樣去中和的costco店要買披薩,場外檢查卡片的人員要我出示會員
: 證,我跟他說,我沒辦,我只是要去店家買披薩.
: 沒想到檢卡人員竟大聲很不客氣的對我說,'沒卡給我出去".....
: 我當時感覺很受辱,為何以前不會這樣?現在就如此?....
: 就算買披薩要卡片,難道賣場服務人員用客氣一點的語氣對我說,'沒卡不能消費"..
: 不行嗎?..一定要用"給我出去"這樣嚴厲不客氣的詞句嗎?
: 賣場不是服務業嗎?....客氣用語,是你們的基本服務態度,你們不懂嗎?
: 以後絕不去costco消費,一點基本服務人員的服務態度都沒有.......
路過的鄉民~
----
站在有costco會員卡的人的角度來看
賣場人員請你離開 是對的!
不然我們這些每年繳錢 (我是第一年= =)的人就是笨蛋摟
另外對於口氣不好這點 就見仁見智
誰知道當時賣場人員說了哪些字眼 那個人也不會上來平反一下
站在會吃雞排的鄉民眼中
賣場人員是說請你離開 而你是'見笑轉生氣'
在這邊用誇張的語氣來說這個事件
另外 建議你去辦一張會員卡
到時候再遇到那個賣場人員
就說: 因為你的緣故 我要去退會員
這樣你會心情爽一點嗎?
ps. 不知道costco的客服會不會替非會員服務
不過你當時沒找主管客訴 反而來這邊找拍拍
應該...
--
: 從以前至今,我到過中和以外的costco賣場,買過位於賣場建築內,但在購物場外
: 商店的熱狗,披薩...等熱食.
: 我沒有costco的會員卡,但買過好幾次場外的熱食還沒被拒絕過(不進入商品內地購買),
: 就在今天16:00,我同樣去中和的costco店要買披薩,場外檢查卡片的人員要我出示會員
: 證,我跟他說,我沒辦,我只是要去店家買披薩.
: 沒想到檢卡人員竟大聲很不客氣的對我說,'沒卡給我出去".....
: 我當時感覺很受辱,為何以前不會這樣?現在就如此?....
: 就算買披薩要卡片,難道賣場服務人員用客氣一點的語氣對我說,'沒卡不能消費"..
: 不行嗎?..一定要用"給我出去"這樣嚴厲不客氣的詞句嗎?
: 賣場不是服務業嗎?....客氣用語,是你們的基本服務態度,你們不懂嗎?
: 以後絕不去costco消費,一點基本服務人員的服務態度都沒有.......
路過的鄉民~
----
站在有costco會員卡的人的角度來看
賣場人員請你離開 是對的!
不然我們這些每年繳錢 (我是第一年= =)的人就是笨蛋摟
另外對於口氣不好這點 就見仁見智
誰知道當時賣場人員說了哪些字眼 那個人也不會上來平反一下
站在會吃雞排的鄉民眼中
賣場人員是說請你離開 而你是'見笑轉生氣'
在這邊用誇張的語氣來說這個事件
另外 建議你去辦一張會員卡
到時候再遇到那個賣場人員
就說: 因為你的緣故 我要去退會員
這樣你會心情爽一點嗎?
ps. 不知道costco的客服會不會替非會員服務
不過你當時沒找主管客訴 反而來這邊找拍拍
應該...
--
Tags:
costco
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