「台灣人愛排隊?」他嘆自助結帳都沒人 - 大賣場
By Zanna
at 2022-04-26T22:18
at 2022-04-26T22:18
Table of Contents
「台灣人愛排隊?」他嘆自助結帳都沒人用 2大缺點曝光
2022/04/26 21:51:00
生活中心/藍詩孟報導
許多賣場為了減少排隊人龍,紛紛引進自助結帳機,希望民眾可以多加利用,但就有網友到賣場購物發現,自助結帳機根本沒人在用,好奇為何台灣人都喜歡排隊到櫃檯給店員結帳,而不想要手動自己來?對此網友也紛紛討論、留言解答,曝光自助結帳的2大缺點,直呼「真的不太會用」。
一名網友在PTT八卦板發文,貼出兩張照片問大家,「家樂福的自助結帳機為什麼很少人用?」原PO表示自己每次逛大賣場都看到「一堆人寧願排隊讓店員結帳,也不想使用免排隊的自助結帳,是台灣人喜歡排隊嗎?有卦嗎?」
對此網友紛紛留言討論,「程序超級麻煩,各類結帳機中最難搞的」、「真的不太會用,還要店員幫忙弄」、「我在南部某店 看到一個人卡住了10分鐘有吧」,不少民眾認為自助結帳機難用,許多長輩不懂機器操作,自然會想選擇人工。
另一部分網友則是認為如果買酒類商品還要請店員認證,多一道程序,沒有比較快速,「酒類要一直人員確認啊,很麻煩」、「商品裡有個米酒結帳很麻煩,乾脆直接走人工櫃檯」、「秤不到一直要找店員解鎖」、「買久會卡住」。
但也有人支持自助結帳,大讚「每次去都用啊,很好用,簡單迅速也不用排隊」、「我每次都用 不到30秒搞定 缺點是太重的東西不能秤」、「買少樣的時候好用,蔬果就累了,一顆一顆秤」、「超好用的,只是台灣不會規劃」。
https://www.setn.com/News.aspx?NewsID=1106496
不是自助結帳沒人用,是家樂福的自助結帳很難用。大潤發就沒這麼難用
常常遇到的就是重量異常還要等收銀課的人來刷卡解鎖,不知道是磅秤問題還是系統沒
寫好(家樂福的自助結帳系統是直接跑Android應用程式)
然後要使用現金和禮券、禮品卡餘額也只能走人工櫃台結帳。員購要使用現金折抵券也只
能走人工櫃台結帳(因為要看你的識別證)
我這邊家樂福一直店內廣播推銷自助結帳。前一陣子有在推廣把優惠券綁在手機APP上
,現在員購不用走人工櫃台方便多了(不然以前還要先出示APP條碼然後再拿識別證出來綁
手綁腳的)
https://i.imgur.com/DwOJhlk.png
--
作者 kech9111 (...) 看板 Gossiping
標題 [問卦] 有沒有亞洲只剩台灣沒有知名樂園的八卦?
時間 Wed Dec 24 19:18:26 2014
--
2022/04/26 21:51:00
生活中心/藍詩孟報導
許多賣場為了減少排隊人龍,紛紛引進自助結帳機,希望民眾可以多加利用,但就有網友到賣場購物發現,自助結帳機根本沒人在用,好奇為何台灣人都喜歡排隊到櫃檯給店員結帳,而不想要手動自己來?對此網友也紛紛討論、留言解答,曝光自助結帳的2大缺點,直呼「真的不太會用」。
一名網友在PTT八卦板發文,貼出兩張照片問大家,「家樂福的自助結帳機為什麼很少人用?」原PO表示自己每次逛大賣場都看到「一堆人寧願排隊讓店員結帳,也不想使用免排隊的自助結帳,是台灣人喜歡排隊嗎?有卦嗎?」
對此網友紛紛留言討論,「程序超級麻煩,各類結帳機中最難搞的」、「真的不太會用,還要店員幫忙弄」、「我在南部某店 看到一個人卡住了10分鐘有吧」,不少民眾認為自助結帳機難用,許多長輩不懂機器操作,自然會想選擇人工。
另一部分網友則是認為如果買酒類商品還要請店員認證,多一道程序,沒有比較快速,「酒類要一直人員確認啊,很麻煩」、「商品裡有個米酒結帳很麻煩,乾脆直接走人工櫃檯」、「秤不到一直要找店員解鎖」、「買久會卡住」。
但也有人支持自助結帳,大讚「每次去都用啊,很好用,簡單迅速也不用排隊」、「我每次都用 不到30秒搞定 缺點是太重的東西不能秤」、「買少樣的時候好用,蔬果就累了,一顆一顆秤」、「超好用的,只是台灣不會規劃」。
https://www.setn.com/News.aspx?NewsID=1106496
不是自助結帳沒人用,是家樂福的自助結帳很難用。大潤發就沒這麼難用
常常遇到的就是重量異常還要等收銀課的人來刷卡解鎖,不知道是磅秤問題還是系統沒
寫好(家樂福的自助結帳系統是直接跑Android應用程式)
然後要使用現金和禮券、禮品卡餘額也只能走人工櫃台結帳。員購要使用現金折抵券也只
能走人工櫃台結帳(因為要看你的識別證)
我這邊家樂福一直店內廣播推銷自助結帳。前一陣子有在推廣把優惠券綁在手機APP上
,現在員購不用走人工櫃台方便多了(不然以前還要先出示APP條碼然後再拿識別證出來綁
手綁腳的)
https://i.imgur.com/DwOJhlk.png
--
作者 kech9111 (...) 看板 Gossiping
標題 [問卦] 有沒有亞洲只剩台灣沒有知名樂園的八卦?
時間 Wed Dec 24 19:18:26 2014
噓 ineedadvice: 你把5566放在哪 12/24 19:19
→ ineedadvice: ......看錯12/24 19:19
推 KYALUCARD: ....要介紹眼鏡行嗎?12/24 19:19
--
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