threadless的衣服用UPS會寄丟嗎?? - 海外購物

今天打了電話到我家附近郵局 他要我打去投遞單位問

在這裡他可以用地址幫你查有沒有東西寄到你家

但他說我家"今天"沒有記錄 不知道是不是只幫我查了今天的= ="

他還是叫我跟賣家要追蹤碼 才比較能查的到

參考了版友的意見 我寫了第二封信給官網 內容如下:

Hi, I palced two orders on 3/23, I got one order last Wednsday,

however I haven't received the other one.

It's been over 3 weeks from the ship date.

And, I called my local post and customs office for the package,

but they could do nothing without the tracking number.

What can I do for it?? Please don't tell me to wait for another week.

If I couldn't get my order, would I get a refund??


最近官網回覆得很快 今天早上十二點寫的 晚上十點多就收到回覆了 如下

Hello!

The status of your order is 'Processed' and it looks like your order

was never updated to shipped. (這裡不懂? 我明明3/25就有收到寄出通知耶?!)

There is no way for us to confirm that it was shipped out,

but if it was, it would have arrived by now.

At this point, we have to assume the order was lost in the transit.

We can either ship you new designs of your choice or give Threadless credit

or a refund. If you want replacement tees, please confirm

your shipping address and let us know what shirts you want.

Keep in mind designs that you previously ordered may no longer be in stock,

so check out the site first to see what designs are available.

If we send you a replacement order, we will be able to upgrade you to

expedited shipping for the inconvenience.

Let us know what you want to do! Sorry for the trouble.

Have a wonderful day!

這是落落長的回信 也許還是官方的回覆(?)

我剛又寫第三封信 希望他能幫我寄一樣的衣服 因為庫存都還有(但有的不多了>"<)

我不想要退款或其他的t 感覺很麻煩 現在也沒在特價不太划算

不知道下一次的回覆會是什麼 雖然這個問題還沒有個完美的結局

下次有人沒收到衣服或許也可以寫信給官網

問題的事項我本來是選order inquiry 但得到的是官方回答(上次訂有問過 貼一樣的答案)

這次我選other 得到不一樣的答案了 不知道是因為寫的內容還是選不一樣事項有差

給大家參考!

不過有個問題 如果有人有收到衣服卻跟官網說他沒收到 官網感覺也不會知道

這樣遇到壞心一點的人不會虧錢嗎?

落落長一堆 謝謝好心的版友提供意見跟回覆我!!


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