事情是這樣的 (有點複雜 麻煩大家幫我解答了...
去年11月從Society6網站訂了四件衣服(以前有買過)
因為遲遲沒送達 所以就跟客服反應
不知道是什麼原因 補寄了兩三次 還是沒有送到
就這樣耗了大半年
我就想說乾脆退掉算了
他也很乾脆地回復我說幫我取消訂單 然後退款到原帳戶
又等了半個月 也打去信用卡公司問了 始終沒有收到款項
後來再度詢問客服 他說因為超過180天所以沒辦法退
要送我100gift card (以下,應該沒有解讀錯誤吧?)
I am really sorry, it looks like our Paypal Merchant System was unable to
process a refund for any order older than 180 days.
Unfortunately, your order was just passed the 180 day mark when the refund
request was processed.
I can offer you a $100.00 Gift Card for the inconvenience.
Please let me know if you would like me to proceed with a Gift Card.
看到這火都來了.. 我只是想要衣服或者原本的錢啊!!
我就用破英文跟他說了
他接著回我這篇
Unfortunately, this order has been cancelled in our system and we are unable
to resend it.
If you would like to place a new order for this item, reply to this ticket
with your new order number and I can issue a refund for it.
但我看不太懂他的意思
請問他是說要我再買個東西產生訂單他再退我錢嗎？
這樣我新買的東西它也會退嗎？
真是太曲折離奇 第一次買東西買成這樣...
文有點長 不好意思麻煩大家了...
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