Ikea線上版送貨服務真的很雷嗎? - 網店

By Puput
at 2021-03-31T09:51
at 2021-03-31T09:51
Table of Contents
昨天在Ikea線上版訂購了兒童床跟床墊、床包
因為好奇多久到貨,估了一下才發現有網友抱怨Ikea的線上訂購服務
說是訂單成立後就不管了
送貨沒辦法追進度,而且速度奇慢(有人等了兩週,確實是官網預估到貨最久的時間)
客服又一問三不知
讓我猶豫是不是直接到實體店面買了宅配會比較快?
想取消訂單又沒有線上取消的選項(所以要打電話?)
很驚訝這麼大一間跨國公司的線上訂購服務會這麼雷
目前確實沒再收到任何通知
有苦主可以分享經驗嗎?認真考慮改去實體店面...
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