Chanel 收據疑問-更新 - Chanel
By Kumar
at 2020-08-26T22:32
at 2020-08-26T22:32
Table of Contents
今天陪著朋友去找當時服務的SA,大致如下
1.卡片放錯是因為包裝是另外部門,有疏失
2.朋友堅持換貨,今天的SA態度良好,原本表示只能換現場的貨,後來跟主管詢問表示
月初會到小包的貨請朋友來換或是無中意可以調整為訂金型式
3.SA跟主管談完,同時間請我們稍等要將收據一併給我們,很快就拿到收據了...
謝謝眾版友回覆喔!
原文:
我跟朋友都沒買過chanel,想要詢問各位
朋友先生昨日(情人節)送禮,是一個放得下手機的類似錢包@@ (抱歉沒有研究)
先生告訴她前天本來想購買可背式包包,但預算內的都沒貨,只有這款有現貨,就買了。
付款後sales告訴他收據因為機器壞掉,之後再補,然後有發票。
打開後裡面有張卡片長這個樣子,信封黏死的,是生日快樂 並有屬名 還是總經理?
https://i.imgur.com/HaqMNBF.jpg
朋友今天去換貨,sales冷冷問了資料,朋友要的沒一個有貨,沒想幫調貨,
也無提出任何解決方式,只說七天內都可以換貨,想要的也說無法訂!
告知收據及卡片的事,只淡淡地說,卡片是放錯了,收據因為是電腦壞掉才沒開~
今天也說之後再給????收據要跟總公司要!
今天仔細看,吊牌長這樣...也不是購買的那款阿!!
這到底是發生甚麼狀況??之後我朋友又該怎麼做呢?
我不太能理解,這可能是他們櫃上便宜的商品,但卻是朋友先生的昂貴心意阿!
這些都好像是低級錯誤,正常名品專櫃會發生嗎?
謝謝大家回覆~
--
1.卡片放錯是因為包裝是另外部門,有疏失
2.朋友堅持換貨,今天的SA態度良好,原本表示只能換現場的貨,後來跟主管詢問表示
月初會到小包的貨請朋友來換或是無中意可以調整為訂金型式
3.SA跟主管談完,同時間請我們稍等要將收據一併給我們,很快就拿到收據了...
謝謝眾版友回覆喔!
原文:
我跟朋友都沒買過chanel,想要詢問各位
朋友先生昨日(情人節)送禮,是一個放得下手機的類似錢包@@ (抱歉沒有研究)
先生告訴她前天本來想購買可背式包包,但預算內的都沒貨,只有這款有現貨,就買了。
付款後sales告訴他收據因為機器壞掉,之後再補,然後有發票。
打開後裡面有張卡片長這個樣子,信封黏死的,是生日快樂 並有屬名 還是總經理?
https://i.imgur.com/HaqMNBF.jpg
朋友今天去換貨,sales冷冷問了資料,朋友要的沒一個有貨,沒想幫調貨,
也無提出任何解決方式,只說七天內都可以換貨,想要的也說無法訂!
告知收據及卡片的事,只淡淡地說,卡片是放錯了,收據因為是電腦壞掉才沒開~
今天也說之後再給????收據要跟總公司要!
今天仔細看,吊牌長這樣...也不是購買的那款阿!!
這到底是發生甚麼狀況??之後我朋友又該怎麼做呢?
我不太能理解,這可能是他們櫃上便宜的商品,但卻是朋友先生的昂貴心意阿!
這些都好像是低級錯誤,正常名品專櫃會發生嗎?
謝謝大家回覆~
--
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