ASOS客服最近是否沒上班 QQ - 海外購物

去年12／20下了筆訂單，
因為尺寸問題，
隔天請客服幫我取消，
客服23號回信說會幫忙取消，
沒想到當天訂單卻變成配送中…
過了幾天狀態都沒有改變，
於是我又寄信給客服，
26號回覆：
I'm getting in touch to let you know the details of your refund. I've arranged
for your refund to be made to the payment method you used to place your order
. Depending on your card issuer or bank, the money can take 5-10 working days
to appear in your account.

I hope this helps and if you have any questions, please get in touch – I’ll
be happy to help.

Best wishes,

ASOS Customer Care

但是一直到今天狀態都還是配送中耶 QQ
請問究竟要怎麼辦才好…
謝謝大家

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