ASOS客服最近是否沒上班 QQ - 海外購物

Jack avatar
By Jack
at 2015-01-03T20:51

Table of Contents

去年12/20下了筆訂單,
因為尺寸問題,
隔天請客服幫我取消,
客服23號回信說會幫忙取消,
沒想到當天訂單卻變成配送中…
過了幾天狀態都沒有改變,
於是我又寄信給客服,
26號回覆:
I'm getting in touch to let you know the details of your refund. I've arranged
for your refund to be made to the payment method you used to place your order
. Depending on your card issuer or bank, the money can take 5-10 working days
to appear in your account.

I hope this helps and if you have any questions, please get in touch – I’ll
be happy to help.

Best wishes,

ASOS Customer Care

但是一直到今天狀態都還是配送中耶 QQ
請問究竟要怎麼辦才好…
謝謝大家

--
Sent from my Android

--

All Comments

Rebecca avatar
By Rebecca
at 2015-01-08T04:42
人家在放假阿
Iris avatar
By Iris
at 2015-01-08T09:38
國外過年中,等吧
Todd Johnson avatar
By Todd Johnson
at 2015-01-08T20:30
我前天的信,今天客服有回我。你再等一下看看 他們
Gary avatar
By Gary
at 2015-01-11T04:57
客服有時候都會比較慢回
Jacky avatar
By Jacky
at 2015-01-13T15:57
我覺得聖誕節到新年這段時間 歐洲比美國放得還兇
Necoo avatar
By Necoo
at 2015-01-14T07:01
收到不對的商品 他們回信都在鬼打牆…
覺得出錯機率爆炸高
Dinah avatar
By Dinah
at 2015-01-18T20:01
12/12下訂12/18出貨現在都還沒收到,最近都不想買了
Kristin avatar
By Kristin
at 2015-01-22T02:43
等超久+1...
Zenobia avatar
By Zenobia
at 2015-01-24T10:40
歐洲假放超兇 12/24~1/4這段期間路上什麼鬼都沒開
Christine avatar
By Christine
at 2015-01-29T09:38
別擔心,我12/11的,他們拆成平信一件一件送,說要
Agatha avatar
By Agatha
at 2015-02-03T04:30
1/7號到,但我不知道是指到海關還是到家
然後當時的客服過了三四天才回我,現在一定更久
Hedy avatar
By Hedy
at 2015-02-03T18:07
我的訂單有在假期間出貨欸 現在懷疑是不是假出貨XDD
Zora avatar
By Zora
at 2015-02-05T22:52
我跟u大一樣拆成兩件平信,分別12/22跟23出貨,今
天收到12/22那件
Wallis avatar
By Wallis
at 2015-02-09T06:07
12/4下訂12/11出貨 現在還沒收到Q_Q
Isabella avatar
By Isabella
at 2015-02-12T19:58
12/12號的發貨,12/30當天收到
Kelly avatar
By Kelly
at 2015-02-14T11:03
12/22出貨,1/5收到
Jack avatar
By Jack
at 2015-02-15T02:47
12/12出貨今天終於收到,準備退貨
Valerie avatar
By Valerie
at 2015-02-19T06:29
樓上我可以跟您一起退嗎 QQ
Adele avatar
By Adele
at 2015-02-23T04:36
12/11出貨 1/6收到了 =3=
Frederic avatar
By Frederic
at 2015-02-27T07:28
12/23出貨,今天收到了
Noah avatar
By Noah
at 2015-03-01T18:51
12/23出貨的今天也收到了開心~
Elvira avatar
By Elvira
at 2015-03-03T10:41
有人12/19寄出的還沒收嗎?
Rae avatar
By Rae
at 2015-03-05T03:49
12/9出貨,到現在都還沒收到QQ
Quanna avatar
By Quanna
at 2015-03-06T08:59
12/26出貨 1/8收到
Callum avatar
By Callum
at 2015-03-10T21:44
12/24出貨,1/9收到
Skylar DavisLinda avatar
By Skylar DavisLinda
at 2015-03-15T12:50
12/24出貨,尚未收到QQ
Isla avatar
By Isla
at 2015-03-17T05:20
12/23出貨還沒收到QQ
Harry avatar
By Harry
at 2015-03-19T18:24
兩件12/13出貨的包裹 也還沒收到= =
Gary avatar
By Gary
at 2015-03-23T00:14
12/18出貨,尚未收到>"<
Hazel avatar
By Hazel
at 2015-03-26T06:09
12/24出貨,1/12收到
Xanthe avatar
By Xanthe
at 2015-03-28T03:27
12/23出貨,今天有位新加坡人傳簡訊跟我說包裹在他
那XDD
Olive avatar
By Olive
at 2015-03-30T16:47
國民外交XD
Zora avatar
By Zora
at 2015-04-02T22:39
1/6出貨 1/10收到 快的有點嚇人...
Susan avatar
By Susan
at 2015-04-04T18:05
12/24 出貨 還沒收到.....
Elizabeth avatar
By Elizabeth
at 2015-04-08T07:13
12/23出貨,2件包裹 今天收到,終於@@
Rebecca avatar
By Rebecca
at 2015-04-09T14:42
12/23出貨 今天收到 12/24出貨的還沒收到
Doris avatar
By Doris
at 2015-04-12T13:42
12/23還沒收到QQ
Ethan avatar
By Ethan
at 2015-04-14T13:50
12/24出貨的兩單,1/13一起寄到了:)
Catherine avatar
By Catherine
at 2015-04-16T00:37
更正:12/23出貨,已經收到
Genevieve avatar
By Genevieve
at 2015-04-20T08:32
12/23與12/26出貨的皆尚未收到,台北人寄到北投公司
Jake avatar
By Jake
at 2015-04-24T08:03
12/24出貨 還沒收到
Linda avatar
By Linda
at 2015-04-26T07:12
12/30號出貨 今天已收到
Victoria avatar
By Victoria
at 2015-04-30T10:35
12/18出貨,1/15終於收到了~

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