ASOS退款問題 - 海外購物

Table of Contents


之前因為地址問題沒收到包裹
後來在2/5收到了ASOS收到退貨的來信

以下節錄

However, the info on your returns paperwork was incomplete or the paperwork
wasn’t included, so we don't know why you're returning your goods.

To be on the safe side, we've issued a refund back to the payment method that
was used to place your order. Your refund can take 10 working days to reach
your account, depending on your card issuer or bank.

這基本上就坐等銀行刷退了嗎~?

因為剛好遇到春節假期所以想詢問一下有相同經驗的板友~


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All Comments

Kristin avatarKristin2016-02-19
他說你資料不完整或不明確不懂為什麼你還要退貨
但他們還是幫你辦理退貨了
等銀行作業程序跑完就退款了
Donna avatarDonna2016-02-20
感謝!
Irma avatarIrma2016-02-22
啊我今天也收到,沒辦法再請他再寄一次嗎?
Michael avatarMichael2016-02-24
今天也收到這個信 12/21下訂的 白等了 = =
Irma avatarIrma2016-02-28
問一個笨問題 請問退款會扣掉手續費再退嗎?
Rebecca avatarRebecca2016-03-03
還是刷的原金額?
Emma avatarEmma2016-03-04
退款入帳的金額是你訂單的金額
Hedda avatarHedda2016-03-07
手續費是扣在ASOS