Amazon寄來一封退款信 - 海外購物

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※ 引述《iozz (我愛這裡!)》之銘言:
: 標題: [問題] Amazon寄來一封退款信
: 時間: Tue Jun 12 16:49:49 2012
:
: 想請問我最近在Amazon訂了兩本書
: 會拖到七月才到
:
: 但今天卻收到一封奇怪的來信
: 怎麼突然額外又退款給我呢?
: 這樣是表示我的訂單被取消了嗎 =.=
:
: 看不太懂亞馬遜這封來信的用意
: 麻煩大家幫我解惑一下,謝謝您 ^^
:
: --
:
: Hello,
:
: We're writing to let you know we processed your refund of $35.89 for your
: Order 105-7895582-7608236.
:
: This refund is for the following item(s):
:
: Item: Book 1
: Quantity: 1
: ASIN: 1118109791
: Reason for refund: Customer return
:
: Here's the breakdown of your refund for this item:
:
: Item Refund: $25.49
: Shipping Refund: $7.49
: Restocking Fee Refund Deduction: ($12.75)
:
: Item: Book 2
: Quantity: 1
: ASIN: 1935707833
: Reason for refund: Customer return
:
: Here's the breakdown of your refund for this item:
:
: Item Refund: $16.36
: Shipping Refund: $7.48
: Restocking Fee Refund Deduction: ($8.18)
:
: We'll apply your refund to the following payment method(s):
:
: MasterCard Credit Card [expiring on 10/2014]: $35.89
:
: This amount has been credited to your payment method and will appear when
: your bank has processed it.
:
:
: --

All Comments

Olga avatarOlga2012-06-17
我沒有主動退書,而且訂單上的狀態已經是shipped
所以才覺得超級內悶... 我在寫信去問問客服好了
Frederica avatarFrederica2012-06-20
看原原PO的文章並沒有要取消的意思 但amazon就退款給
Rosalind avatarRosalind2012-06-22
他 代表Amazon是因為某些原因而取消他的訂單
Harry avatarHarry2012-06-27
而amazon給他的信只有寫Customer return並沒有寫別的
Donna avatarDonna2012-07-02
所以我才會說amazon沒有告訴他為什麼
最好的解決方法就是寫信去問囉~
Audriana avatarAudriana2012-07-02
樓上完全誤會那封信的意思了吧= =
Una avatarUna2012-07-03
那欄叫做"退款原因:"
而後面寫的退款原因就是客戶退還。
Freda avatarFreda2012-07-05
清清楚楚就寫了原因是顧客退貨了....
所以才會有扣掉運費根重新上架費等差額,不過你後面
說的沒錯,既然你沒有做過退貨的動作,那就問amazon
吧....Live Chat很好用的