Amazon DHL東西被扣在印尼雅加達海關 - 海外購物

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※ 引述《flied (libertines)》之銘言:
: ※ 引述《eric12356 (哩公蝦?)》之銘言:
: : 標題: Re: [問題] Amazon DHL東西被扣在印尼雅加達海關
: : 時間: Fri Jan 31 12:46:33 2014
: : 老實說,
: : DHL雖然說站得住腳,
: : 如果我是shipper/receiver我也不能接受,
: : 只是我自己在快遞公司工作,
: : 所以我明白其中無奈,
: : 通常沒送達,沒買保險的情況下,
: : 快遞公司所須承擔的,也就是他們願意做的,
: : 頂多就是賠你$100元,或是退你運費。
: : 就是前面某篇提到的,$100塊的責任額。
: : 這是寄送前,都有明著寫著的。
: : 祝你好運啦@@
: : --
: : ◆ From: 207.172.160.90
: : 推 flied :可否請教前面某篇是哪篇? 我怎沒看到 01/31 19:52
: : 推 george31708 :10452? 02/01 00:12
: 現在交涉到的情況如下
: 賣家的訊息
: we will process the custom trap situation for your order
: if the item still cannot delivered within 10 days.
: 請問amazon的custom trap situation
: 一般會賠償賣家多少比例

我已經交涉很久了

但是沒辦法取得這物品

所以問Amazon有無賣家保護機制

進行 A-to-z Guarantee Claim


然而現在接到賣家從Amazon發的信


Buyer opened the A-z Case on Amazon and we will do whatever we can do to

deal with Amazon.


According to the Amazon policy:

The recipient is the importer of record and must comply with all laws and

regulations of the destination country.


Orders shipped outside of the United

States may be subject to import taxes, customs duties and fees levied by the

destination country.


The recipient of an international shipment may be

subject to such import taxes, customs duties and fees, which are levied once

a shipment reaches the recipient's country.


Additional charges for customs

clearance must be borne by the recipient; we have no control over these

charges and can't predict what they may be.


Customs policies vary widely

from country to country; you should contact your local customs office for

more information.
When customs clearance procedures are required, it can

cause delays beyond our original delivery estimates.


We will also contact our legal department to take the LEGAL ACTION again

buyer.

We are SERIOUS and this is a crime activity against ferderal law to cheating

online.


EVEN FOR OVERSEA BUYER in Indonesia.

Regards,


請問一下這我原本不知道原來我從網路買東西

和海關交涉等等動作都要由買家我來做


而想申請這賠償機制

意思是我這樣是網路詐騙

而他們要告我方

說我違反ferderal law


請問這樣的話有什麼參考資訊

謝謝

--

All Comments

Odelette avatarOdelette2014-03-04
提A-Z後 耐心等Amazon官方仲裁就對了
Sarah avatarSarah2014-03-08
用DHL的tracking number查狀態是未送達的話 錢回得來
Rae avatarRae2014-03-09
進口報關本來就是收件方在處理 只是你那個是被收保護
費不是稅金
Puput avatarPuput2014-03-12
你原本不知道,那跟賣家有甚麼關係?
Elizabeth avatarElizabeth2014-03-16
DHL狀態應該是會卡在海關,Held by Custom。
不過你還是等等看amazon仲裁吧,這種是對賣家跟對買
Ida avatarIda2014-03-19
家都不樂見,但我覺得比較起來,賣家比較衰就是了。
Necoo avatarNecoo2014-03-22
另外,你人不在美國,他也無從告你就是,不用擔心。