AE 的退貨問題 - 海外購物
By Daniel
at 2013-05-24T00:45
at 2013-05-24T00:45
Table of Contents
事情是這樣的
本來我的訂單因為沒有收到信用卡授權:
Unfortunately, we were unable to receive the credit authorization necessary to
process your order.
我另外找了別人合購並且由他的帳號下單,在確定訂單成立後,我回信去跟AE說要取消原
本那張訂單,但隔天睡起來卻是收到MAIL通知舊的訂單成立,同時我的手機也收到銀行的
刷卡通知,1~2個小時之後收到AE的罐頭回覆:
Our goal at AE is to process your order as quickly as possible, therefore,
once an order has been processed we are unable to change any order details or
cancel an order. You may refuse delivery of the unopened package and a refund
will be processed upon return to the warehouse.
我就再次發信去問他退款費用的問題,今日收到回覆如下:
DHL will not charge any additional fees if you refuse delivery for the package
. Once the order is received back in the warehouse, you will be refunded for
the amount charged for the merchandise only. All shipping charges are non-refu
ndable.
不知道我的理解有沒有問題,我認為意思是50美金不會退回,但是從台灣送回美國的運費
也會跟我收嗎? 也就是50+50=100美金,AE的回覆讓我無法確認這點,而且要是真的要再
多收一次50美金,那我乾脆轉賣還比較划算,有沒有誰有AE退貨經驗的人,可以解答這個
問題,謝謝。
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Tags:
海外購物
All Comments
By Queena
at 2013-05-28T02:40
at 2013-05-28T02:40
By Brianna
at 2013-05-29T08:08
at 2013-05-29T08:08
By Charlotte
at 2013-05-31T15:48
at 2013-05-31T15:48
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